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 Who
will book our travel for us?
Holiday Travel of America is a full service travel
agency and will plan your trip with your requests.
We specialize in accommodations, airfare, car
rental and cruises. Simply select a destination
and provide us with two sets of dates and we'll
do the rest.
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Can
you guarantee that I will get the dates I choose?
All travel in Holiday Passports is based on space
availability, and some destinations fill up faster
than others. As a preferred client, Holiday Travel
will always try to accommodate your first date
choice.
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Is
there an additional cost to bring extra guests?
Each Passport Check will allow 2 adults, over
the age of 25 pre-paid accommodations in one room.
If you desire to bring additional guests please
inform your reservationist. Additional guests
can be added to your reservation at a discounted
price, however it will also be based on space
availability.
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Is
there an additional cost to bring my children?
Most hotels allow children under the age of 12
to stay complimentary. However, each hotel and
destination differ, so please contact your reservationist
for details.
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How
can you give away so many free nights?
Through our extensive resources in the travel
industry, Holiday Travel of America has negotiated
contracts with hotels in the United States, Mexico
and the Caribbean. Our promise to these hotels
is to introduce credit worthy adults to new destinations
and hotels with hopes that you, the traveler will
return to them in the future.
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How
do you determine what percentage off I will get
for the cruise certificate?
Discounted rates vary, depending upon category,
ship, itinerary, and season you select. Holiday
Travel will always do our best to provide you
with the most cost effective itinerary. An agent
will work with you to secure the best discount
possible.
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Where
are we going to stay?
All accommodations will be confirmed into a standard
hotel such as: Holiday Inn, Clarion Suites, Day
Inn, Ramada, etc. Some destinations offer resort
upgrades for a minimal or no monetary fee.
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Why
do both travelers have to be over the age of 25
for the Accommodations and All-Inclusive Travel
sections?
To receive the tremendous rates, the hotels and
resorts require that only mature adults occupy
these rooms. As a result of our agreements we
are able to offer these rooms to you at no cost
other than the government imposed taxes.
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How
much will the extra nights cost?
Each destination and hotel differ, however as
a Holiday Passports owner you can always expect
to receive discounted rates from all destinations
contained in Holiday Passports.
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Can
I talk to an agent prior to registering my certificate?
We prefer that before speaking with an agent at
Holiday Travel of America that you send in your
destination request on your provided Passport
Check or make your request on-line. This will
allow the agent to know who they are speaking
with and the destination that is requested.
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Can
I give these away to my friends and family?
Absolutely! Holiday Passports is fully transferable
and can be gifted to anyone. Be sure to review
the Details of Participation for specifics on
the back of each Travel Card. You can go on-line
and assign a Passport Check to a family member
or friend, or simply fill out a Passport Check
with their name and information and note that
this is a "gift".
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Will
I have the opportunity to talk to my agent before
my vacation is finalized?
Yes, the Holiday Travel agent assigned to your
particular request will contact you within 7 days
of receipt of you request. We will confirm all
information on your request and offer assistance
with airfare quotes, rental cars, etc. Once we
receive confirmation from the hotel, you will
be contacted again to finalize everything. A written
confirmation will also be mailed to your home.
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Is
the $12.50 per night tax deposit refundable?
Your tax deposit will be applied to the government
imposed taxes for your stay as noted in the Details
of Participation. If the tax deposit exceeds $12.50
per night you will be billed the surplus. If the
tax deposit is less than $12.50 per night, you
will be credited the difference on your next vacation.
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What
is the maximum retail value of each certificate?
Please refer to each Travel Card. The value range,
which is determined by destination and season
selected is noted on each travel offer.
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Can
we combine any of the Travel Card Offers for consecutive
travel?
Yes! However, each destination requested is based
on space availability. We will always do our best
to accommodate you request and confirm you for
the dates and destinations desired.
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What
if I don't use a Travel Offer before it expires?
Each Travel offer will be extended once it has
expired, subject to destination changes. If a
destination becomes unavailable, Holiday Travel
of America will offer a substitute destination
of greater or equal value.
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How
far in advance am I required to book my reservations?
Each Passport must be submitted 45-60 days in
advance of your departure date. Please refer to
the Details of Participation on the reverse side
of each Travel Card for the specifics. If you
plan to travel during peak season or near a holiday,
please make your reservation as early as possible,
since each travel offer is based on space availability.
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Why
am I required to give advanced notice?
The advance notice is required since all our travel
is based on space availability. In addition, the
hotels, resorts and cruise lines require the advance
notice. We want to make sure each guest gets the
opportunity to travel on the dates that is most
convenient for you.
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Am
I required to purchase my transportation through
Holiday Travel of America?
No. You can arrange your own transportation, if
you desire. However, Holiday Travel is a full-service
travel agency and will gladly provide you with
a quote for airfare or rental car. Please do not
book your transportation until you have received
a confirmation in writing from Holiday Travel
of America for the trip you have requested.
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What
type of accommodations is offered?
The hotels we use are all standard accommodations
ranging from 2-5 stars in rating. In some destinations,
upgrades are available. Please ask your reservations
agent for more details.
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What
is the best time of the week to travel in terms
of availability?
Monday through Thursday occupancy is traditionally
the lowest travel days in most destinations.
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As
a Holiday Passports owner, can I purchase Travel
Insurance through you?
YES! Please request from your agent information
regarding travel insurance. You agent can send
you a brochure or direct you to the proper website
for more information. In today's world, anything
can happen, which is why we highly recommend travel
insurance.
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Are
pets allowed in the hotels you use?
Unfortunately, pets are not allowed in any of
the hotels and resorts. As much as we would like
to allow you to bring the "whole family",
pets cannot be accommodated.
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